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What should you do when your Albuquerque home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your home – and your family – against the many risks you could face, like theft, flooding, and fire. Despite the fact that your home may be ready, that doesn’t mean you are. Do you have a good idea of what to do if your Albuquerque home alarm system goes off? The blasting of an alarm is likely to be jarring, disorienting, and could cause panic. Your best option is to stay composed and abide by these simple suggestions.

Steps to Take Whenever Your Home Alarm System In Albuquerque Triggers

It’s a circumstance no resident desires to encounter, but it’s also the reason why you installed a home alarm system originally. You’re woken up in the middle of the night with the telltale blaring of an alarm after one of your sensors has been triggered. What are you going to do?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is blasting, and your heart is beating rapidly. But keeping a cool head is the optimal way to evaluate the situation. Avoid the temptation of trying to manage the emergency alone instead let your monitoring experts and first responders do their job.
  2. Protect your family members. Your primary concern should be your family members and leading them out of danger. In the event of a burglary, this might include moving to a designated secure area as far away from entry points as possible. It’s likely that your alarm may have frightened away the intruder, but it’s always smarter to be safe than sorry. If there’s smoke or a fire, please exit your house without delay.
  3. Remember your cell phone. These days, most individuals carry their phones constantly with them, but you could fail to grab it during an urgent situation. You’ll want to have it. You’ll be able to stay in touch with your monitoring specialists and receive alerts through your home security app.

Connect With Your 24-hour Monitoring Specialists

Any time your home alarm system in Albuquerque goes off, your 24-hour monitoring experts will spring to action. The first move is to validate your alarm, and that includes communicating with you. The procedure they adhere to depends on the sort of emergency. To illustrate, when a medical emergency is initiated, a single effort will be made to get in touch with you before assistance is sent out. If you have an intrusion - the most common kind of alarm - a monitoring specialist will abide by these guidelines to reach out to you:

  • An effort will be made to communicate with you using the central command panel. You will typically be required to supply a passcode.
  • If that effort is not successful, a call is made to your main contact number.
  • A secondary number or first emergency contact is called next.
  • If there is still no answer, area police officers are dispatched.
  • Your monitoring professionals will attempt to reach you again after the proper authorities are notified.

If you're not in a situation where you can interact with monitoring agents, don’t fret. Help will still be sent even when you're not able to verify the emergency.

Prepare for any crisis with a Vivint home alarm system in Albuquerque

Get prepared for any emergency with a state-of-the-art home alarm system in Albuquerque from Vivint. Call (505) 605-2321 to begin designing your home’s security today.